IT & Technology Solutions6 May 20202 min read

Cybercriminals are scamming by impersonating Australia Post again!

Previously, we had seen cybercriminals scamming through text messages by impersonating Australia Post.

ARAlex RiveraCSPRO insights
"Cybercriminals impersonating Australia Post through scammers messages and phishing attacks."

Previously, we had seen cybercriminals scamming through text messages by impersonating Australia Post.

This time, the scammers are using emails that falsely claim a package hasn’t been delivered. Due to its weight exceeds the limit, and it includes a link to click on to ‘Pay fee’ or seek ‘Further information.’

These links lead to a fake Australia Post website requesting personal and financial information.

Here are some examples of what to look out for:

How do I stay safe?

Note that Australia Post will also never email or text message you asking for personal information, financial information or payment.

  • If you receive one of these messages, delete it and don’t respond.
  • If you are ever unsure of the legitimacy of a message, contact the business it claims to be from separately to check if they are likely to have sent the message. Use contact details you find through a legitimate source, like the business’s official website, and not those contained in the suspicious message.
  • If you’ve sent personal or financial information to a scam email address or entered it. Into a scam website and you’re worried your identity may have been stolen, you can contact ID CARE, Australia’s free national identity and cyber support service, on 1300 432 273. ID CARE also has an ID CARE factsheet for customers impacted by Australia Post SMS scams.

We encourage you to share this information with your family, friends and colleagues.

Article courtesy: www.staysmartonline.gov.au

Taggedcyber threat prevention servicesparcel delivery scam protectionsecure communications solutions australia

Frequently asked questions

In 2020, scammers sent emails pretending to be from Australia Post that claimed a package could not be delivered because its weight exceeded the limit. The email included a link to 'Pay fee' or get 'Further information', which led to a fake Australia Post website asking for personal and financial information.

Delete it and do not respond. In 2020, Australia Post said it would never email or text asking for personal information, financial information or payment. If you are unsure whether a message is genuine, contact Australia Post using details from its official website, not the contact details in the suspicious message.

If you entered personal or financial information into a scam website and are worried your identity may have been stolen, contact IDCARE, Australia's free national identity and cyber support service. IDCARE has also published a factsheet for people affected by Australia Post scams.

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